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Require a minimum of 48 hours notice for cancellations. Late cancellations will incur a 50% service charge, while no-shows are charged 100% of the scheduled service. 

To maintain a safe and respectful environment, the salon retains the right to refuse service to clients who are visibly intoxicated, display aggressive behavior, or arrive with contagious health conditions. 

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Service Guarantee & Adjustments
Your satisfaction is our top priority. If you are not completely satisfied with your service, please contact us within 7 days of your original appointment to schedule a complimentary visual inspection and correction.

• The Adjustment Window: Clients must return to the salon/facility within 7 days for an in-person assessment of the work performed.

• No Charge Corrections: If an error or issue is identified during the visual inspection, we will adjust or correct the service completely free of charge.

• Limitations: Adjustments cannot be made if the client alters or attempts to fix the service themselves, or visits another provider prior to the inspection.

All Sales Final
Please note that all service fees are final and non-refundable. We do not offer cash, card, or digital refunds for completed services once you have left the premises. However, we are fully committed to ensuring you love your final result, which is why we proudly stand by our 7-day adjustment policy.